What configuration change must a FortiSASE administrator make to display proper user information instead of random characters?

To display proper user information instead of random characters, the configuration change that must be made is to turn off log anonymization. When log anonymization is enabled, personal information about users is obfuscated to protect their privacy, which can result in user data being presented as random characters in logs or reports. Disabling log anonymization allows the system to display the actual user identities and associated information, thus presenting clearer and more meaningful data for audit, investigation, or administrative purposes.

In contexts where user information needs to be monitored or tracked, understanding who performed specific actions is vital. By turning off log anonymization, administrators can ensure that they have access to recognizable identifiers that relate directly to user activity.

The other options do not address the need to display proper user information directly. For example, enabling log anonymization would have the opposite effect, maintaining the obfuscation of user data. Resetting user account settings or updating user information in the database might be relevant in other situations but do not specifically resolve the issue of random characters being shown in logs.